The next Smart Card Networking Forum half day event is in Central Birmingham at the BMI on 21^st April.

You are invited to join your peers to learn how smart cards can be used in a multi-application resident card scheme or look in detail at how other authorities are using their Customer Relationship Management (CRM) Systems to issue and manage their resident card scheme. In the afternoon there will be a workshop for authorities in the Midlands and additional time to network and speak to sponsors.

Come along and find out how different CRM systems including Microsoft Dynamics are being used to improve the delivery of services and managing the customer relationship.

Local Authority delegates are invited to register and join the following sessions:

1.       Introductory Workshop for those new to Local authority resident card schemes (morning)

OR

2.       Case Studies focusing on the use of CRM to deliver a resident card scheme

BUFFET LUNCH & NETWORKING

3.       Workshop for Midlands authorities looking at how to deliver the vision

OR

4.       Open networking session

If you would like to attend, please email events@scnf.org.uk and register as a member on the SCNF website (http://www.scnf.org.uk/join.html) as soon as possible as places are limited. Please indicate which sessions you are planning to attend (1 or 2 and 3 or 4).